Err12

• Fault Cause:

  1. "ERR12" appears when stacker is turn on, indicating that controller is faulty and it needs to be replaced

  2. No error code at startup but "ERR12" appears during driving: the problem may be with the drive motor or controller, need to replace the affected components accordingly.

  
  

  Warranty Period:

  One year (not applicable for human - caused damages such as water ingress into the controller or drive motor).

  
  

  Required information for warranty claims:

  1. Stacker nameplate photo;

  2. Photo of error code ( displayed on handle screen);

  3. Photo showing faulty component appearance

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