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Replace the Communication Cable

  • Tools Preparation

    One set of hex keys, Phillips screwdriver.


    Important Notes: 

    1. Turn off the power.

    2. Select appropriate tools to prevent thread damage.


    Warranty Period:

    One year (not applicable for human - caused damages such as water ingress or collisions).


    Required information for warranty claims:

    1. Stacker nameplate photo;

    2. Video/photo of the issues (or flashing Err38);

    3. Photo showing faulty cable

Step 1: Remove the communication cable

Remove the communication cable

Step 2: Install the communication cable

Install the communication cable

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