Moves in opposite direction
Troubleshooting Method:
Restart the stacker then observe the monitor.
1.Check the monitor for "Err + number" codes. If present, return to the fault code interface and follow the corresponding troubleshooting steps.
2. No error code, the accelerator is installed opposite or the emergency reverse switch fault.
Troubleshooting Method:
If the stacker moves in the opposite direction when the accelerator is rotated and does not stop, it indicates that the accelerator is installed opposite and needs to be reinstalled.
Stacker moves fine forward, but jerks forward when reversing, then stops. No response after, restarting doesn't help, it indicates that the belly switch malfunction.
Warranty Period:
One year (not applicable for human - caused damages such as water ingress or collisions).
Required information for warranty claims:
1. Stacker nameplate photo;
2. Videos/photos of issues;
3. Photo showing faulty part