The lift stops at a certain height, and the drive speed is slow

• Fault Cause:

  Water entered the controller wiring harness connector, causing a minor short circuit between the speed limit switch pins and the lifting height limit switch pins. 

  
  

  This results in both the speed limit and height limit signals being triggered simultaneously when the forks lift to a certain height.

  
  

  Solution:

  Disconnect the controller wiring harness plug and check for any liquid inside the pin holes. 

  If so, dry it using a hairdryer.

  
  

  Warranty Period:

  One year (not applicable for human - caused damages such as water ingress or collisions).

  
  

  Required information for warranty claims:

  1. Stacker nameplate photo;

  2. Videos/photos of issues;

  3. Photo showing faulty part

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