Stacker lifting without load, not lifting with heavy load
Troubleshooting Method:
Restart the stacker then observe the monitor.
1.Check the monitor for "Err + number" codes. If present, return to the fault code interface and follow the corresponding troubleshooting steps.
If not, fault causes are as follows:
1.Improper cargo placement caused a shift in the load center. Proper stacker handling is crucial to prevent instability..
2.The battery voltage is low and needs to be recharged.
3.The hydraulic station is faulty.
Warranty Period:
One year (not applicable for human - caused damages such as water ingress or collisions).
Required information for warranty claims:
1. Stacker nameplate photo;
2. Videos/photos of issues;
3. Photo showing faulty part