Voltage lower than 35V

  • lf battery voltage is lower than 35V, check the serial number (shown as photo)

    1. For serial number starting with"TF": check if battery fuse is damaged or cut If fuse is faulty, replace it otherwise battery is damaged, replace battery

    2. For serial number not starting with"TF": battery is damaged, replace it

    Required information for warranty claims:
    1. Photo of truck name plate;
    2. Photo of battery serial number ;
    3. Video of truck problem: video of testing battery voltage;
    4. Photo of battery fuse (battery with serial number starting with"TF")
    5. Video of battery appearance, to prove that battery is not damaged by external force

Step 1: Replace battery fuse

Remove battery fuse

Install battery fuse

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