Voltage higher than 35V

  • If battery voltage is higher than 35V, use multimeter to check charger voltage

    A. If voltage is between 54.3V--54.6V, then charger is normal, and battery is faulty

    B. If voltage is below 54.3V, then charger is faulty Warranty period: One year ( Problems caused by human error is not covered by warranty terms )

    Required information for warranty claims:

    1. Photo of truck name plate;

    2. Video of charger or battery appearance, to prove that battery is not damaged by external force;

    3. Battery and charger detecting video

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